The secure online tenant portal provided by Housing Hub is a crucial and important tool! It is a one-stop shop that offers a plethora of resources for residents, making it all the more important to set it up and use it!
There are a number of reasons why tenants should use their online portal:
Pay Your Rent:
This is the easiest way to pay rent. Just log into your online portal and enter your bank account or credit/debit card information and you are set! You can also set up autopay so funds are automatically withdrawn from your account each month.
Submit Maintenance Requests:
The online portal makes submitting work orders a breeze. All you have to do is provide details about the issue and upload any photos you may have.
View Important Documents:
You can view your lease and access your Certificate of Rent Paid forms through your online portal, along with any other documents Housing Hub may send you.
Apply For Renter’s Insurance:
While renter’s insurance is not required, it is strongly recommended. We partner with Roost Renter’s Insurance, which is offered through Appfolio and is accessible on your portal.
Update Your Contact Information:
You can also update some of your contact information via your portal. If your email address or phone number changes, please update it with us so we can keep the lines of communication flowing!
Need a few pointers on how to use your portal? Click HERE.